Map Scenarios to Competencies That Matter Now
Tie every prompt to specific skills: active listening, concise messaging, conflict de‑escalation, feedback delivery, coaching, collaboration, and ethical decision‑making. Include observation rubrics and question banks aligned to those behaviors. This clarity turns improvisation into structured learning, supports fair assessment, and helps participants articulate growth. Managers leave with shared language, not vague impressions, making follow‑up conversations concrete, supportive, and accountable.